Crystal Cooke

Paralegal, Business Interruption Insurance

Crystal is a Paralegal in the Business Interruption team at RLK Solicitors, where she supports businesses with Covid-related insurance claims. She works closely with clients to help them understand their policies and manage claims efficiently, ensuring they feel informed and supported throughout the process.

After graduating with a Law degree from the University of Warwick, Crystal went on to study the Bar Practice Course (BPC) with an LLM, which she is currently completing. She is also a member of Gray’s Inn. Earlier in her education, she was awarded the Jack Petchey Award for Achievement, an accolade that continues to inspire her commitment to excellence.

Before joining RLK, Crystal worked as a Governance Assistant within the NHS, supporting primary care networks with compliance and policy. This experience gave her a strong foundation in detail-focused and structured working, which she now brings to her legal practice.

Crystal’s approach is supportive and clear. She values open communication and ensures that clients fully understand their options, keeping their priorities at the centre of every case.

Outside of work, Crystal is passionate about giving back to the community. She volunteers by teaching children how to dance and also sings in her church choir.

Crystal Cooke
Call Crystal Today
0121 450 7800

RLK SOLICITORS have made my claim process so straightforward and so easy . Thank you so much for doing all the hard work in processing my Covid claim .

Lynn Patton
January 2026

I made a claim against Salon Gold and RLK Solicitors were outstanding. Chris Guy and Theo Mostert handled everything from start to finish and the speed was honestly unbelievable — the whole claim was completed within two weeks, including the compensation money landing in my account. Communication was clear and they made the process feel […]

Rupee Bains
January 2026

To good to be true! I was wary at first after seeing an ad on Facebook and not being familiar with RLK solicitors.i had a Google myself and decided to proceed with my claim. I was put under no pressure at all and was given time to read through the documents and ask any questions. […]

Amanda Stride
January 2026

I would like to thank RLK Solicitors for their recent efforts on my business closure claim. My insurance company did not want to know when I tried to claim However, RLK Solicitors have managed to secure me a lovely windfall just before Christmas. I’m eternally grateful. I actually can’t believe how easy and quick it […]

Karen Ferry
December 2025

After seeing a Facebook post about Salon Gold business interuption covid payouts I (although very dubious )decided to contact RLK solicitors. I held out no hope after having my claim turned down in 2020 but felt I had nothing to loose. How shocked was I , Jamie has worked on my case and been absolutely […]

Sadie Wales
December 2025

I was sceptical in the beginning however put the claim forward and within couple days had a response and interim offer ! I was delighted with how efficient this firm was and definitely worth the fee they charge for their service. Anyone with salon gold hair and beauty interruption insurance should definitely use this firm […]

Stavros
November 2025

Fantastic team to work with. I have always been well informed and updated throughout my dealings. I can’t thank them enough for their time and perseverance, and succeeding in our claim. I would highly recommend.

sharon pepper
November 2025

After over a year of our insurance company stalling on a payout for Covid Business Interruption, I contacted RLK solicitors after they were recommended to me. They have been outstanding in every aspect. Prompt and clear communication, genuinely acting in our best interest and securing payment from the insurers (above and beyond what we could […]

Debs Thorpe
November 2025

Absolutely brilliant! Jamie dealt with my case and communicated regularly. Took only a couple of weeks to get claim in and pay out! Definitely worth pursuing a claim they definitely know what they are doing!!! Thankyou Jamie at RLK.

Tammi Stevens
November 2025

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