Crystal Cooke

Paralegal, Insurance Litigation

Crystal is a Paralegal in the Business Interruption team at RLK Solicitors, where she supports businesses with Covid-related insurance claims. She works closely with clients to help them understand their policies and manage claims efficiently, ensuring they feel informed and supported throughout the process.

After graduating with a Law degree from the University of Warwick, Crystal went on to study the Bar Practice Course (BPC) with an LLM, which she is currently completing. She is also a member of Gray’s Inn. Earlier in her education, she was awarded the Jack Petchey Award for Achievement, an accolade that continues to inspire her commitment to excellence.

Before joining RLK, Crystal worked as a Governance Assistant within the NHS, supporting primary care networks with compliance and policy. This experience gave her a strong foundation in detail-focused and structured working, which she now brings to her legal practice.

Crystal’s approach is supportive and clear. She values open communication and ensures that clients fully understand their options, keeping their priorities at the centre of every case.

Outside of work, Crystal is passionate about giving back to the community. She volunteers by teaching children how to dance and also sings in her church choir.

Crystal Cooke
Call Crystal Today
0121 450 7800

i love the experience of the company

Mery Jamn
August 2026

Initiated a claim against Salon Gold after discovering that no claims had been allowed for the closure of the business during the COVID period. Jamie assisted with the claim and managed to secure an unexpectedly large settlement. Although a significant percentage ultimately went to the solicitors, it was absolutely deserved for the work they put […]

Laura Pilkington
August 2026

Very professional helpful service! Jamie was great help and fast communication from first contact

natalie mcguire
August 2026

I had a great experience with RLK. Leanne handled my claim from start to finish and was professional, supportive, and kept me updated every step of the way. Communication was excellent throughout the whole process. While the fee is quite high, I genuinely believe that without RLK acting on my behalf, it’s very unlikely I […]

Nicola Rowlandson
August 2026

I had an excellent experience with RLK Solicitors regarding my business interruption claim. From start to finish, they were brilliant! The process was incredibly quick and straightforward. Communication was swift and detailed, which made me feel informed every step of the way. I also appreciated the promptness of the initial payment. Overall, I couldn’t have […]

Neil Croft-Taylor
July 2026

RLK were amazing throughout this process. Kept in touch and updated at every step of the way. We are absolutely delighted with everything they have done and have been an amazing help. We can not thank Theo and Crystal enough 🙏

Laura Mcclintock
June 2026
Gill Goldspink
June 2026

Brilliant service from Jamie and Chris. Everything progressed with ease and efficiency. Highly Recommend!

Mandy Hewitt-Mahon
June 2026

I truly cannot thank you enough for what you have done for me. Honestly. I didn’t believe it was true. I am blown away by your kindness. Thank you. Aydin

Dundry Inn
June 2026

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Chief Commercial Officer | Director & Solicitor and Head of Insurance Litigation
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