Commercial Construction Dispute Resolution | How to Resolve a Construction Dispute

17th Jun 2025
7 Min Read
Commercial Construction Dispute Resolution

Commercial construction projects, by their nature, involve multiple parties, complex contracts, and significant financial investments. When disputes arise on construction projects, they can quickly escalate, causing delays, increased costs, and damaged business relationships. 

Understanding the most effective approaches to resolving these disputes can help protect your interests while minimising disruption to your project.

Common Types of Construction Disputes

Construction disputes typically fall into several categories, each with unique challenges:

Payment Disputes

These often involve:

  • Non-payment or delayed payment for completed work
  • Disagreements over payment applications or valuations
  • Disputes over retention monies
  • Claims for additional costs or variations

Payment issues are among the most common sources of conflict in construction projects. They can create significant cash flow problems, particularly for smaller contractors and subcontractors who may have limited financial reserves. Early intervention is crucial to prevent such disputes from threatening project completion or business viability.

Defective Work Claims

When work allegedly fails to meet contractual standards or building regulations, disputes may arise concerning:

  • Quality of workmanship
  • Compliance with specifications
  • Materials not meeting required standards
  • Design defects and responsibility for them

These disputes often involve technical assessments and expert evidence to determine whether work is truly defective or merely represents different but acceptable approaches to construction. The costs of remediation can be substantial, making these disputes particularly contentious.

Delay and Disruption Claims

Construction schedules are frequently disrupted by:

  • Weather conditions
  • Material shortages or late deliveries
  • Access issues
  • Changes to design or scope
  • Labour shortages or productivity issues

When projects run behind schedule, determining responsibility and quantifying the resulting costs becomes challenging. These disputes often involve detailed analysis of project programmes, critical paths, and causation issues to establish entitlement to extensions of time or additional costs.

Contractual Disputes

The complex web of contracts in construction projects can lead to disagreements about:

  • Scope of works and contract interpretation
  • Termination rights and procedures
  • Variations and change orders
  • Force majeure events and their consequences

Construction contracts often contain complex provisions addressing risk allocation, notification requirements, and dispute resolution procedures. Understanding these contractual mechanisms is essential for effectively managing disputes when they arise.

Early Warning Signs of Disputes

Identifying potential disputes early can help prevent escalation. Watch for these warning signs:

  • Increasing numbers of emails documenting issues or concerns
  • Deteriorating communication between parties
  • Extensions of time being requested or rejected
  • Payment applications being queried or partially certified
  • Meeting minutes recording unresolved issues
  • Increased presence of contract administrators on site
  • Formal letters making claims or allegations

When these indicators appear, taking proactive steps can often prevent a full-blown dispute. Early intervention typically offers more cost-effective solutions than addressing problems once positions have hardened and formal dispute processes have begun.

Strategic Approaches to Resolution

1. Contract Review and Compliance

The first step in any construction dispute should be a thorough review of the relevant contracts to understand:

  • The agreed dispute resolution procedures
  • Notice requirements and timeframes
  • Documentation requirements for claims
  • Rights and obligations of each party

Many construction contracts specify particular dispute resolution mechanisms and procedural requirements that must be followed. Failure to comply with these requirements can prejudice your position, regardless of the substantive merits of your case.

2. Negotiation and Commercial Settlement

Direct negotiation remains the simplest and most cost-effective approach to resolving construction disputes. Effective negotiation strategies include:

  • Focusing on commercial rather than legal positions
  • Considering the relationship value beyond the immediate dispute
  • Exploring creative solutions that address underlying interests
  • Involving senior management with authority to make decisions

Successful negotiations often require some compromise from both sides but can preserve vital business relationships and avoid the costs and uncertainties of more formal processes. Documenting any settlement carefully is essential to prevent future disagreements about what was agreed.

3. Mediation

Mediation has become increasingly popular in construction disputes due to its flexibility and high success rate. The process involves:

  • Appointment of an independent mediator, often with construction expertise
  • Confidential discussions facilitated by the mediator
  • Exploration of potential settlement options
  • Development of mutually acceptable resolutions

The non-binding nature of mediation allows parties to explore creative solutions without risk, while the involvement of a neutral third party can help overcome communication barriers that may have developed. Most construction mediations complete within a single day, making this a time-efficient approach.

4. Adjudication

Since the Housing Grants, Construction and Regeneration Act 1996, statutory adjudication has become a cornerstone of UK construction dispute resolution. Key features include:

  • 28-day process (or longer if agreed)
  • Decision that is binding until final determination
  • Focus on specific disputes rather than the entire project
  • Appointment of an independent adjudicator with relevant expertise

Adjudication provides a rapid “pay now, argue later” mechanism that helps maintain cash flow on projects while disputes are being resolved. While not suitable for every dispute, its speed and relatively low cost make it particularly valuable for payment disputes.

5. Arbitration

For more complex disputes, arbitration offers a private alternative to litigation with:

  • Proceedings conducted before an arbitrator with construction expertise
  • Greater confidentiality than court proceedings
  • More flexible procedures
  • Awards that are binding and enforceable internationally

Many standard form construction contracts include arbitration clauses, particularly for international projects. The ability to select an arbitrator with relevant technical knowledge can be particularly valuable in disputes involving complex engineering or design issues.

6. Litigation

Court proceedings remain appropriate for some construction disputes, particularly:

  • Cases involving multiple parties not bound by the same arbitration agreement
  • Disputes requiring emergency injunctive relief
  • Cases raising novel points of law
  • Situations where public precedent is important

The Technology and Construction Court (TCC) provides a specialist forum for construction disputes, with judges experienced in the technical complexities involved. While litigation is typically more expensive and time-consuming than other resolution methods, it offers the certainty of a binding judgment from a state court.

“The most effective resolution strategy depends on the nature of the dispute, the relationships involved, and your commercial objectives. We help clients navigate these options, selecting the approach most likely to achieve their specific goals in the most cost-effective manner.”

Satish Jakhu, Director and Head of Litigation Department

Practical Steps When Facing a Construction Dispute

Document Everything

In construction disputes, contemporaneous documentation often proves decisive. Ensure you:

  • Maintain detailed site diaries and meeting minutes
  • Keep records of all instructions, variations, and communications
  • Document weather conditions and other external factors
  • Photograph progress and any alleged defects regularly
  • Preserve all emails and correspondence

These records can be invaluable in establishing what actually happened on a project, particularly when memories fade or personnel change. Courts and adjudicators typically give greater weight to contemporaneous documents than to recollections made later.

Engage Expert Support Early

Complex construction disputes often require specialist expertise. Consider engaging:

  • Construction lawyers with sector-specific experience
  • Delay analysts for programme issues
  • Quantity surveyors for valuation disputes
  • Building surveyors or engineers for technical defects
  • Project management consultants for disruption claims

Early involvement of appropriate experts can help identify the strengths and weaknesses of your position, shape your strategy, and potentially facilitate earlier settlement. Expert evidence is particularly important in adjudication, arbitration, and litigation proceedings.

Calculate Costs vs. Benefits

Before pursuing any dispute resolution process, conduct a thorough cost-benefit analysis:

  • Estimate the likely costs of the process
  • Assess the probability of success
  • Consider the time commitment required
  • Evaluate the impact on relationships and future work
  • Factor in the potential for recovering legal costs

Construction disputes can consume significant management time and resources, diverting attention from core business activities. A realistic assessment of what can be achieved through formal processes is essential to making informed decisions.

Maintain Communication

Even during disputes, maintaining appropriate communication channels is important:

  • Continue formal project communications as required by contract
  • Keep records of all discussions and agreements
  • Consider appointing a single point of contact for dispute-related matters
  • Separate dispute issues from ongoing project delivery where possible

Poor communication often exacerbates construction disputes, while maintaining professional dialogue can sometimes identify opportunities for resolution that might otherwise be missed.

Preventing Future Disputes

While resolving current disputes is important, preventing future conflicts is equally valuable:

Contract Drafting and Review

  • Ensure contracts clearly define scope, standards, and responsibilities
  • Include realistic timeframes and mechanisms for extensions
  • Specify appropriate dispute resolution procedures
  • Consider collaborative contract models like NEC or alliancing

Investing in clear, well-drafted contracts can significantly reduce the risk of disputes. Having experienced construction lawyers review contracts before signing can identify and address potential issues before they become problems.

Project Management Best Practices

  • Establish clear communication protocols
  • Implement robust change management procedures
  • Conduct regular progress meetings and risk reviews
  • Address issues promptly before they escalate

Many construction disputes stem from poor project management rather than substantive disagreements. Implementing effective management systems can prevent misunderstandings and ensure issues are addressed when they’re still manageable.

Early Involvement of Legal Advisors

  • Consult with construction lawyers during project planning
  • Seek advice when potential issues first arise
  • Consider having lawyers review significant correspondence
  • Engage legal support for contract administration if necessary

Early legal input often prevents disputes from developing or positions from hardening. Construction lawyers can help identify potential issues and suggest practical solutions before formal disputes arise.

How RLK Solicitors Can Help

At RLK Solicitors, our construction dispute resolution team combines legal expertise with practical industry knowledge. We can assist with:

  • Strategic advice on dispute resolution options
  • Representation in adjudication, arbitration, or litigation
  • Mediation and negotiation support
  • Contract review and risk assessment
  • Claim preparation and defence
  • Expert witness coordination

We understand that construction disputes occur within a commercial context, and our approach focuses on finding practical, cost-effective solutions aligned with your business objectives. Whether you’re a contractor, subcontractor, developer, or professional consultant, we can help you navigate construction disputes efficiently.

Our team works closely with industry specialists including quantity surveyors, delay analysts, and technical experts to build the strongest possible case for our clients. We pride ourselves on our responsive, straightforward advice and our ability to explain complex legal issues in clear terms.

Next Steps

If you’re facing a construction dispute and need expert guidance on your options, contact RLK Solicitors for a confidential initial discussion. Our experienced construction litigation team can help you understand your position and develop an effective strategy for resolution.

Call us on 0121 450 7800 or email enquiries@rlksolicitors.com to arrange a consultation.

Richard Cooper

Richard is a highly experienced litigator with over 20 years' experience across Corporate & Commercial Litigation. Richard has held senior roles in firms such as Knights, Emms Gilmore Liberson where he was Head of Commercial Litigation. Syndney Mitchell, Gateley Plc and Bell Lax Solicitors.

This article does not present a complete or comprehensive statement of the law, nor does it constitute legal advice. It is intended only to provide information on issues that may be of interest. Specialist legal advice should always be sought in any particular case.

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